Claims Management

IMPORTANT: PLEASE PRINT AND KEEP A COPY OF
THIS PAGE ON HAND AT ALL JOB SITES.

Policies written before September 9, 2025

Please report claims through North American Risk Services (NARS) using the contact information below.

Telephone:(800) 315-6090
Facsimile:(866) 261-8507
Internet:https://claims.narisk.com/wrc/pl-genliab_new.html?company=nars
Electronic Mail:reportaclaim@narisk.com
Regular Mail:North American Risk Services
P.O. Box 166002
Altamonte Springs, FL 32716-6002
Attn: New Loss Unit

Claims should be reported with a completed Loss ACORD form.

At a minimum, please include:

  • Policyholder contact information – name, phone number, address, email
  • Agent contact information – name, phone number, address, email
  • Detailed description of the loss as per SECTION VII, paragraph B. of the coverage form

An adjuster will be assigned to the claim and, after reviewing the information provided, will make personal contact via the provided information.

Download/Print How to Report A Claim

Report a claim here.


Please report claims through Premier Claims Management (PCM) using the contact information below.

PCM does not accept new claims by phone.
For claims status inquiries: 888-683-2266

Email:claims@premiereclaimsllc.com
Regular Mail:2020 N. Tustin Avenue
Santa Ana, CA 92705
Download Full Claims Instructions (PDF)

First and Risk Management takes claims seriously and considers
communication the key to a successful relationship.